Privacy Policy

1. Overview & Commitment

Indus Rack Tech ("we", "our", "us") operates as Pakistan's premier manufacturer and installer of industrial steel storage systems. We respect your business privacy and are committed to protecting any commercial, architectural, or contact information you share with us through our website, WhatsApp inquiries, phone lines, or on-site visits.

2. Information We Collect

We collect information provided directly by clients when requesting quotations, CAD drawings, site surveys, or product catalogs:

• Contact details: Full name, corporate email address, phone/WhatsApp number, company name.
• Project specifications: Warehouse floor dimensions, ceiling clearance heights, pallet weights, storage type requirements, architectural CAD drawings.
• Location information: Installation city, industrial zone address, delivery access requirements across Pakistan.

3. How We Use Your Information

All project data is utilized strictly for engineering, fabrication, and customer service purposes:

• Developing customized 2D/3D CAD warehouse and store layout configurations.
• Preparing transparent, line-item bill of quantities (BOQ) and price quotations.
• Coordinating delivery logistics and professional installation teams to your facility.
• Providing lifetime structural warranty support and PSQCA compliance documentation.

4. Data Confidentiality & Protection

We do not sell, rent, trade, or distribute your proprietary business data or warehouse layout plans to third parties. Access to client floor plans and structural requirements is restricted solely to authorized Indus Rack Tech design engineers and installation project managers.

5. Contact Legal & Compliance

If you have any questions regarding this Privacy Policy or wish to request data updates: